Brought to you by:
David Donhoff
No Bull Financial, LLC
413 14th Ave W
Kirkland, WA 98033
425-223-4520
David@NoBullFinancial.com
www.nobullfinancial.com
About Our Firm:
We provide a holistic, integrated financial approach focusing on safety and stability. We offer advise and management for the portions of your long-term finance that you want to rely on, and can LEAST afford to lose. This includes retirement financial planning, cash-flow coaching, guaranteed investment contracts, real estate notes, investor and primary mortgages, and insurance services. Our intention is your financial goal achievement, safe and certain.
QUOTES from the Masters...
On Priorities On Unleashing Your Genius
"Keep in mind that you are always saying 'no' to something.  If it isn't to the apparent, urgent things in your life, it is probably to the most fundamental, highly important things.  Even when the urgent is good, the good can keep you from your best, keep you from your unique contribution, if you let it." -- Helen Keller
 

"Every action (or inaction) involves a choice between what is more important and what is less important." -- Brian Tracy
 

"Learn how to separate the majors and the minors. A lot of people don't do well simply because they major in minor things." -- Jim Rohn

"You are a potential genius; there is no problem you cannot solve, and no answer you cannot find somewhere." -- Brian Tracy

"Each man had only one genuine vocation -- to find the way to himself...His task was to discover his own destiny -- not an arbitrary one -- and live it out wholly and resolutely within himself. Everything else was only a would be existence, an attempt at evasion, a flight back to the ideals of the masses, conformity, and fear of one's own inwardness." -- Herman Hesse

"Buried deep within each of us is a spark of greatness, a spark than can be fanned into flames of passion and achievement. That spark is not outside of you it is born deep within you." -- James A. Ray


  Business Briefs

Four Ways to Fund a Disability Buy-Sell Plan:

1
Cash Method

The business or its owners could accumulate sufficient cash to buy the business interest at an owner's disability.  Unfortunately, it could take many years to save the necessary funds, while the full amount may be needed in just a few months or years.

2
Installments from Current Earnings Method

The purchase price could be paid in installments after an owner's disability.  For the remaining active owners, this could mean a drain on business income for years.  In addition, payments to the disabled owner would be dependent on future business performance after the owner's disability.

3
Loan Method

Assuming that the business could obtain a business loan after an owner's disability, borrowing the purchase price requires that future business income be used to repay the loan PLUS interest.

4
Insured Method

Only disability buy-out insurance can guarantee that the cash needed to complete the sale, through either a single sum or installment purchase, will be available exactly when needed, assuming that the business has been accurately valued. 

For many businesses, the best solution to the problems

arising at the permanent disability of an owner

is to use the proceeds from disability buy-out insurance

to purchase the disabled owner's share of the business

for its fair market value.


MESSAGES from the Masters...
CUSTOMER SERVICE IS EVERYBODY'S JOB by Patricia Fripp CSP, CPAE

Everyone in your organization must know how vitally important customer service is in your business. Good customer service starts with good training of your employees. Here are a few suggestions to help your organization keep your customers beaming and eager to come back for more. 

1. Sell your company to your employees. 

If you have brochures explaining your products or services, make sure everybody in your organization reads them. Print them in as many languages as necessary to ensure that everyone gets the message. 

If you have a mission statement or company philosophy, post it everywhere. Be creative in communicating what's expected. Consider audio or video tapes depicting your mission or cartoon strips or photo series illustrating how employees share in achieving the company's mission. Then be sure that you really live your mission statement. Lip service only will produce cynical and hostile employees. 

2. Recognize effort. 

Regularly salute employees who have gone the extra mile in serving your customers. Write up the incident for your company newsletter. If you have no newsletter, post the report in a special place of honor along with a photo of the employee. 

3. Trade places. 

Why not give your executive and administrative staff an opportunity for hands-on experience with customer service? Every few weeks have each of them spend a day working on the front lines serving your customers. 

4. Talk to the front-line troops.

Hold regular meetings for employees who have the most contact with your customers and ask them, "What questions do our customers ask most often about our product or service?" "What complaint do you hear most often?" "What do customers find most beneficial about our product or service?" 

Patricia Fripp
 

We don't want to add to your e-mail clutter!  If you do not enjoy my newsletter, just reply to this e-mail and ask to be removed or call my office.  Thanks!

The purpose of this newsletter is to provide information of general interest to our clients, potential clients and other professionals.  The information provided is general in nature and should not be considered complete information on any product or concept described.  For more complete information, please contact my office at the phone number above.

Financial Advisor
Certified Mortgage Planner
Private Real Estate Banker/Investor
Licensed Life, Health & Annuity Agent
  FINRA is located at www.finra.org.   SIPC is located at www.sipc.org.